Privacy Policy

Effective Date: September 1, 2026

Optimus Prime Dispatch LLC (“Optimus Prime Dispatch LLC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website and services.

This Privacy Policy explains how we collect, use, disclose, and protect information submitted through our website, including information provided through contact forms, website chat, and other communication channels.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Business name
Phone number
Email address
Information submitted through contact forms
Information provided through our website chatbot
Information related to your trucking or dispatch service inquiries
Other information you choose to provide when communicating with us

We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests
Provide information about our trucking dispatch services
Communicate with customers and prospective customers
Follow up regarding services or inquiries
Provide customer support
Send service-related communications
Send promotional or marketing communications when you have provided appropriate consent
Improve our website, services, and customer experience
Maintain website security and prevent fraudulent or unauthorized activity
Comply with applicable legal and regulatory requirements

3. SMS and Text Messaging

If you voluntarily provide your phone number and separately consent to receive SMS communications from Optimus Prime Dispatch LLC, we may use your phone number to send SMS messages for the purposes described in our SMS Terms & Conditions.

SMS communications may include customer/service follow-ups and promotional offers.

Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP to an SMS message. For assistance, reply HELP.

Phone numbers and SMS consent information collected for SMS communications will not be shared with third parties for their own marketing purposes.

You can review our SMS Terms & Conditions for additional information regarding SMS communications.

4. How We Share Information

We may share information with trusted service providers that assist us in operating our website, communicating with customers, providing business services, maintaining technology, or performing other functions on our behalf.

We do not sell or share your personal information, including phone numbers collected for SMS consent, with third parties for their own marketing purposes.

We may also disclose information when reasonably necessary to:

Comply with applicable law or legal processes
Respond to lawful requests from government authorities
Protect our rights, property, or safety
Protect the rights, property, or safety of our customers or others
Detect or prevent fraud, security issues, or unauthorized activity

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, remember preferences, and improve the user experience.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party services you use.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect the information we collect.

However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business records, resolve disputes, comply with legal obligations, and enforce our agreements.

9. Your Choices

You may contact us to:

Ask about personal information we may have collected from you
Request correction of inaccurate information
Request that we stop certain communications
Opt out of SMS communications by replying STOP
Ask questions about how your information is used

Some information may need to be retained where required by law or for legitimate business purposes.

10. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the Effective Date shown at the top of this page.

We encourage you to periodically review this page for the latest information about our privacy practices.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Optimus Prime Dispatch LLC
Phone: (406) 602-2062
Email: hr.optprime@gmail.com
Website: optprime.org